Renault recently launched the Triber and Kwid Facelift which make Renault 5th rank Brand in car selling category so now in Future Renault has plane to introduce more Indian Focus Product which make Renault strong brand in Indian market . Renault has also have a plan in their pipe line to expanded its network reach to more than 370 sales and 450 service touch points. These include 257 service workshops and 215 Workshop-On-Wheels locations , which is important for gaining customers trust in after sales department and providing more support .
Renault Said to us The Bhimsen Gulabani, Head- Customer Care, who are responsible to drive innovative actions for the organization on this front. A business leader and strategist having more than 25 years of industry experience in Indian and Global markets, Bhimsen has extensive exposure across various domains in sales & marketing, network development, customer service including after-sales operations, planning & strategy, customer quality and CRM.Renault also introduce some additional services in their leadership like faster after-sales operations, network productivity and efficiency improvement, an efficient call centre, digitised operations among others. To cite one example – the MY Renault India customer application.
Renault have a vision which we seen in 2020 AutoExpo in which they show their Global product EV product range include Ev version of Kwid (K-ZE) and Soon Introduce The New Engine of 1.3 L petrol Turbo Charge in Duster which make it segment Powerful small SUV so that make clear Renault have wide vision for India and more focus on Customers needs and interest but Renault need to be more aggressive to rise more their Brand position in Customers or Peoples Mind .